Privacy Policy

This Privacy Policy describes how information is handled when you use the Citizen E-Connect application.

About Citizen E-Connect

Citizen E-Connect is a private company application developed by Fusionloop Solutions. The application allows users to submit complaints and requests and track their status.

Information We Collect

The application may collect:

• Mobile number used for OTP login
• Complaint and request details provided by the user
• Photos submitted with complaints or requests
• Location information associated with complaints or requests

How We Use Your Information

The information is used to:

• Authenticate users through OTP
• Submit and manage complaints and requests
• Process and track submitted requests
• Provide relevant notifications and updates

Account Deletion

Users can use the account deletion option available in the application to request deletion of their account and associated information.

Privacy and Security

We take reasonable measures to protect the information handled through the application.

Contact Us

Application Information

Application Name: Citizen E-Connect
Developer: Fusionloop Solutions

Citizen E-Connect is a private company application and is not affiliated with or operated by any government entity.